DEEJ6161 DEEJ6161

16-02-2024
Business

contestada

Of the statements below, which two correctly match key concepts of service management with their definitions?
1) Warranty: Assurance that a service meets agreed requirements
2) User: A person who interacts with or employs the service
3) Service management: The set of software tools for IT departments
4) Utility: Fit for Use

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