haileygrace179 haileygrace179
  • 14-03-2024
  • Social Studies
contestada

Explain how your own actions can help reduce hostility when dealing with a conflict situation whilst driving an ambulance vehicle.
a) Remain calm and composed, listen actively, and communicate clearly.
b) Express frustration openly to release tension.
c) Use aggressive language to assert authority.
d) Avoid eye contact and refuse to engage in conversation.

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