Answer:
Super ego
Explanation:
According to Freudian theory, there are 3 personality structures:
In this example, Jean tried a pair of shoes she really wanted but her parents couldn't afford them. For a moment, Jean thought of running out of the store with the shoes on but her parents taught her that stealing was wrong. So now Jean feels guilty about having had that thought.
We can notice that when Jean thought about running out of the store with the shoes on, it was the id who had taken over (since it was concerned with instant gratification), however, she knew that stealing was wrong and he decided not to steal (the ego mediating). However, she feels guilty because her conscience is telling her that she had a bad thought since she knows well that stealing is wrong.
Thus, the super-ego is the one that squelched her desire to steal the shoes and is now making her feel guilty.